I can not "Test Account Settings" on Outlook but outlook still send and receive mails successfull

Dear friends,

I have 2 CASs server (exchange 2013) with the same configurations. My system is working perfectly (send and receive mails ok) but i have just one problem on Outlook (all version of outlook - 2007 - 2010 - 2013) that is when i pointed INCOMING MAIL SERVER to CAS02 --> click Next --> the pop-up appeared that test account settings failed (but when i pointed INCOMING MAIL SERVER to CAS1, test account settings is succeeded)

plz refer to pictures & text below:

GET-IMAPSETTING-SERVER CAS01


RunspaceId                        : 9d366add-e13c-4103-bb93-c097c40c39f5
ProtocolName                      : IMAP4
Name                              : 1
MaxCommandSize                    : 10240
ShowHiddenFoldersEnabled          : False
UnencryptedOrTLSBindings          : {[::]:143, 0.0.0.0:143}
SSLBindings                       : {[::]:993, 0.0.0.0:993}
InternalConnectionSettings        : {CAS01.pvgas.com.vn:993:SSL, CAS01.pvgas.com.vn:143:TLS}
ExternalConnectionSettings        : {}
X509CertificateName               : www.pvgas.com.vn
Banner                            : The Microsoft Exchange IMAP4 service is ready.
LoginType                         : SecureLogin
AuthenticatedConnectionTimeout    : 00:30:00
PreAuthenticatedConnectionTimeout : 00:01:00
MaxConnections                    : 2147483647
MaxConnectionFromSingleIP         : 2147483647
MaxConnectionsPerUser             : 16
MessageRetrievalMimeFormat        : BestBodyFormat
ProxyTargetPort                   : 1993
CalendarItemRetrievalOption       : iCalendar
OwaServerUrl                      :
EnableExactRFC822Size             : False
LiveIdBasicAuthReplacement        : False
SuppressReadReceipt               : False
ProtocolLogEnabled                : False
EnforceCertificateErrors          : False
LogFileLocation                   : C:\Program Files\Microsoft\Exchange Server\V15\Logging\Imap4
LogFileRollOverSettings           : Daily
LogPerFileSizeQuota               : 0 B (0 bytes)
ExtendedProtectionPolicy          : None
EnableGSSAPIAndNTLMAuth           : True
Server                            : CAS01
AdminDisplayName                  :
ExchangeVersion                   : 0.10 (14.0.100.0)
DistinguishedName                 : CN=1,CN=IMAP4,CN=Protocols,CN=CAS01,CN=Servers,CN=Exchange Administrative Group
                                    (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=First Organization,CN=Microsoft
                                    Exchange,CN=Services,CN=Configuration,DC=pvgas,DC=com,DC=vn
Identity                          : CAS01\1
Guid                              : 3c704fcf-f384-4ea4-a80d-790aaa7a9858
ObjectCategory                    : pvgas.com.vn/Configuration/Schema/ms-Exch-Protocol-Cfg-IMAP-Server
ObjectClass                       : {top, protocolCfg, protocolCfgIMAP, protocolCfgIMAPServer}
WhenChanged                       : 6/2/2015 10:16:40 AM
WhenCreated                       : 6/1/2015 5:44:11 PM
WhenChangedUTC                    : 6/2/2015 3:16:40 AM
WhenCreatedUTC                    : 6/1/2015 10:44:11 AM
OrganizationId                    :
Id                                : CAS01\1
OriginatingServer                 : DC-01.pvgas.com.vn
IsValid                           : True
ObjectState                       : Unchanged

GET-IMAPSETTING-SERVER CAS02

RunspaceId                        : 9d366add-e13c-4103-bb93-c097c40c39f5
ProtocolName                      : IMAP4
Name                              : 1
MaxCommandSize                    : 10240
ShowHiddenFoldersEnabled          : False
UnencryptedOrTLSBindings          : {[::]:143, 0.0.0.0:143}
SSLBindings                       : {[::]:993, 0.0.0.0:993}
InternalConnectionSettings        : {CAS02.pvgas.com.vn:993:SSL, CAS02.pvgas.com.vn:143:TLS}
ExternalConnectionSettings        : {}
X509CertificateName               : www.pvgas.com.vn
Banner                            : The Microsoft Exchange IMAP4 service is ready.
LoginType                         : SecureLogin
AuthenticatedConnectionTimeout    : 00:30:00
PreAuthenticatedConnectionTimeout : 00:01:00
MaxConnections                    : 2147483647
MaxConnectionFromSingleIP         : 2147483647
MaxConnectionsPerUser             : 16
MessageRetrievalMimeFormat        : BestBodyFormat
ProxyTargetPort                   : 1993
CalendarItemRetrievalOption       : iCalendar
OwaServerUrl                      :
EnableExactRFC822Size             : False
LiveIdBasicAuthReplacement        : False
SuppressReadReceipt               : False
ProtocolLogEnabled                : False
EnforceCertificateErrors          : False
LogFileLocation                   : C:\Program Files\Microsoft\Exchange Server\V15\Logging\Imap4
LogFileRollOverSettings           : Daily
LogPerFileSizeQuota               : 0 B (0 bytes)
ExtendedProtectionPolicy          : None
EnableGSSAPIAndNTLMAuth           : True
Server                            : CAS02
AdminDisplayName                  :
ExchangeVersion                   : 0.10 (14.0.100.0)
DistinguishedName                 : CN=1,CN=IMAP4,CN=Protocols,CN=CAS02,CN=Servers,CN=Exchange Administrative Group
                                    (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=First Organization,CN=Microsoft
                                    Exchange,CN=Services,CN=Configuration,DC=pvgas,DC=com,DC=vn
Identity                          : CAS02\1
Guid                              : c71f18aa-9fa5-44c9-9a94-46e332693150
ObjectCategory                    : pvgas.com.vn/Configuration/Schema/ms-Exch-Protocol-Cfg-IMAP-Server
ObjectClass                       : {top, protocolCfg, protocolCfgIMAP, protocolCfgIMAPServer}
WhenChanged                       : 7/9/2015 4:25:17 PM
WhenCreated                       : 5/29/2015 11:34:06 PM
WhenChangedUTC                    : 7/9/2015 9:25:17 AM
WhenCreatedUTC                    : 5/29/2015 4:34:06 PM
OrganizationId                    :
Id                                : CAS02\1
OriginatingServer                 : DC-01.pvgas.com.vn
IsValid                           : True
ObjectState                       : Unchanged

Although test account settings failed but then i still can send and receive mails normally.

Hope your help,

Thanks & best regards!


  • Edited by HAPM Saturday, July 18, 2015 3:22 AM
July 18th, 2015 3:11am

Hi,

Any updates?

Regards,

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July 21st, 2015 9:34pm

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